New Delhi | Postal services to the US have been temporarily suspended, as US-bound air carriers have denied carrying shipments due to a lack of clarity in new norms issued by the American customs department, the Ministry of Communications said on Saturday.
However, services will continue for letters, documents and gift items worth up to USD 100.
Under an executive order issued by the US administration on July 30, 2025, goods valued at over USD 100 will be subject to customs duties in America with effect from August 29 onwards.
According to the order, transport carriers delivering shipments through the international postal network, or other "qualified parties" approved by the US Customs and Border Protection (CBP), are required to collect and remit duties on postal shipments.
"While CBP issued certain guidelines on 15th August, 2025, several critical processes relating to the designation of 'qualified parties' and mechanisms for duty collection and remittance remain undefined.
"Consequently, US-bound air carriers have expressed their inability to accept postal consignments after 25th August, 2025, citing lack of operational and technical readiness," a statement from the ministry said.
Following the development, the "Department of Posts has decided to temporarily suspend booking of all types of postal articles", destined for the US with effect from August 25, 2025, except letters/documents and gift items up to USD 100 in value, it said.
"These exempt categories will continue to be accepted and conveyed to the US, subject to further clarifications from CBP and USPS," the statement said.
The Department of Posts is offering refunds of postage to customers whose articles could not be dispatched.
"Customers who have already booked articles that cannot be dispatched to the USA due to these circumstances may seek a refund of postage. The Department of Posts deeply regrets the inconvenience caused to customers and assures that all possible measures are being undertaken to resume full services to the USA at the earliest," the statement noted.
Economic think tank GTRI founder Ajay Srivastava said under the new regime rolled out by the US, all inbound parcels will attract tariffs, but international postal shipments remain duty-free until US Customs and Border Protection (CBP) establishes a new entry process and publishes it.
After the implementation of new norms, shipments will face one of two duty structures -- ad valorem duty based on the effective tariff rate under IEEPA, or a flat rate duty of USD 80, USD 160, or USD 200 per item, depending on the country's tariff bracket.
"The suspension underscores the immediate fallout of Washington's new trade measures, which are expected to disrupt global e-commerce and hit exporters in India and other countries that depended on small-value, duty-free shipping," Srivastava said.
Athens | Multiple postal services around Europe announced Saturday that they are suspending the shipment of many packages to the United States amid a lack of clarity over new import duties.
Postal services in Germany, Denmark, Sweden and Italy said they will stop shipping most merchandise to the US effective immediately. France and Austria will follow Monday, and the United Kingdom Tuesday.
Under a decree signed by President Donald Trump last month, international goods that were previously exempt from US tariffs — those valued under USD 800 — will be subject to import duties from August 29.
Letters, books, gifts and small parcels worth less than USD 100 will continue to be exempt.
A trade framework agreed by the US and the European Union last month set a 15 per cent tariff on the vast majority of products shipped from the EU.
Many European postal services say they are pausing deliveries now because they cannot guarantee the goods will enter the US before August 29. They cite ambiguity about what kind of goods are covered by the new rules, and the lack of time to process their implications.
Starting Saturday, Deutsche Post and DHL Parcel Germany said they “will no longer be able to accept and transport parcels and postal items containing goods from business customers destined for the US.”
Postnord, the Nordic logistics company, and Italy's postal service announced similar suspensions effective Saturday.
“In the absence of different instructions from US authorities ... Poste Italiane will be forced, like other European postal operators, to temporarily suspend acceptance of all shipments containing goods destined for the United States, starting August 23. Mail shipments not containing merchandise will continue to be accepted,” Poste Italiane said Friday.
Shipping by services such as DHL Express remains possible, it added.
Bjorn Bergman, head of PostNord's Group Brand and Communication, said the pause was “unfortunate but necessary to ensure full compliance of the newly implemented rules.”
In the Netherlands, PostNL spokesperson Wout Witteveen said the Trump administration is pressing ahead with the new duties despite US authorities lacking a system to collect them. He said that PostNL is working closely with its US counterparts to find a solution.
“If you have something to send to America, you should do it today,” Witteveen told The Associated Press.
Austrian Post, Austria's leading logistics and postal service provider, stated that the last acceptance of commercial shipments to the US, including Puerto Rico, will take place Tuesday.
France's national postal service, La Poste, said the US did not provide full details or allow enough time for the French postal service to prepare for new customs procedures.
“Despite discussions with US customs services, no time was provided to postal operators to re-organise and assure the necessary computer updates to conform to the new rules,” it said in a statement.
The UK's Royal Mail said it would halt US shipments on Tuesday “to allow time for those packages to arrive before duties kick in.”
Items originating in the UK will require a 10 per cent duty for items over USD 100, it said.
PostEurop, an association of 51 European public postal operators, said that if no solution can be found by August 29 all its members will likely follow suit.
