CBSE onsvreen marking and reevaluation application issues persist. 
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CBSE again extends deadline for scanned answer book requests till May 25

Pradhan, Sitharaman discuss CBSE payment gateway overhaul; 4 PSU banks to assist

New Delhi | The Central Board of Secondary Education (CBSE) on Sunday once again extended the deadline for students seeking scanned copies of their evaluated answer books for Class 12 board examinations, with the last date now revised to May 25 midnight.

The CBSE had earlier extended the deadline from May 22 to May 23, then till May 24, and has now further extended it till May 25 midnight amid complaints from students over difficulties in accessing scanned copies of answer books through the portal.

"In continuation of the circular dated 22.05.2026, and to provide adequate time to students for submitting requests to obtain scanned copies of their evaluated answer books, the last date has further been extended," the board said in the circular.

The board advised candidates to make use of the extended timeline and submit their applications accordingly, while clarifying that "all other terms and conditions of the facility remain unchanged".

"It is stated that the start date for accepting re-evaluation requests shall be communicated soon," the circular said.

The CBSE had earlier begun the process for re-evaluation and verification of answer sheets following concerns raised by some students and parents over the On-Screen Marking system.

Earlier today, Union Education Minister Dharmendra Pradhan spoke to Union Finance Minister Nirmala Sitharaman and sought her ministry's support to overhaul the CBSE payment gateway system, officials said.

During the discussion, it was decided that four public sector banks (PSBs) -- the State Bank of India, Bank of Baroda, Canara Bank and Indian Bank -- will assist the CBSE in strengthening its payment gateway infrastructure and the necessary integration with the post-examination portal, the education ministry said in a statement.

Pradhan has also directed to depute teams of professors and technical experts from IIT-Madras and IIT-Kanpur to examine all the technical issues reported since the rollout of this year's re-evaluation services and assist the CBSE in ensuring a glitch-free process, the ministry said.

Pradhan has sought a detailed report from the CBSE over complaints of technical glitches faced by students and parents during the re-evaluation process, a source said on Saturday.

"Taking serious cognisance of complaints raised by students and parents over technical disruptions during the CBSE re-evaluation process, Union Education Minister Dharmendra Pradhan has sought a detailed report on server downtime, payment gateway glitches and operational lapses," the source said.

Officials have been directed to explain the reasons behind the technical failures, preparedness measures and accountability of agencies involved in managing the process, they added.

Pradhan, Sitharaman discuss CBSE payment gateway overhaul; 4 PSU banks to assist

New Delhi | Union Education Minister Dharmendra Pradhan on Sunday spoke to Union Finance Minister Nirmala Sitharaman and sought her ministry's support to overhaul the CBSE payment gateway system, officials said.

The development followed after students and parents complained of failed transactions, multiple fee deductions and difficulties in accessing the CBSE post-result services portal during the ongoing verification and re-evaluation process.

During the discussion, it was decided that four public sector banks (PSBs) – the State Bank of India, Bank of Baroda, Canara Bank and Indian Bank – will assist the Central Board of Secondary Education (CBSE) in strengthening its payment gateway infrastructure and the necessary integration with the post-examination portal, the education ministry said in a statement.

“The banks will enable the CBSE to put in place robust payment protocols to ensure timely payments, address payment glitches, and automatic refunds for excess payments, if any,” it said.

According to the statement, Pradhan has directed the CBSE to undertake a “complete overhaul” of its payment gateway system.

“It is envisaged that the coordinated effort with the finance ministry and public sector banks shall ensure seamless digital transactions, improved payment gateway stability and smooth experience for students availing CBSE re-evaluation and related services,” the statement said.

Pradhan has also directed to depute teams of professors and technical experts from IIT-Madras and IIT-Kanpur to examine all the technical issues reported since the rollout of this year's re-evaluation services and assist the CBSE in ensuring a glitch-free process, the education ministry said.

“The team of experts will implement focused technological improvements and will specifically examine portal stability and server performance,” it said.

“The team will also examine the overall IT Infrastructure and assist in taking corrective measures to ensure that login authentication/user access systems/payment gateways are accurate and in order,” it added.

According to the statement, Pradhan reiterated that “student interests remain paramount” and that all necessary corrective measures need to be undertaken by the CBSE on priority to ensure a “transparent, efficient and student-friendly system”.

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